Executive summary / tl;dr
We’re 🇪🇺 EU-based, and committed to taking the GDPR seriously.
We are curious about the regions and cities where our casual visitors come from, but not curious about who exactly they are, or how their neighborhood looks like. Our website and all the data that we collect and obtain reside on an IT infrastructure that is physically located in 🇩🇪 Germany. All of our web traffic analytics and newsletter management is handled directly and locally on our servers, not by third parties.
When you subscribe to our newsletters, and later unsubscribe, we delete your data at most two weeks later.
The only data that we are keeping until you request we delete it are your voluntary interactions with us (emails, survey answers, testimonials) – by default, we cherish this type of feedback like a souvenir.
We never sell your data to, or share it with, advertisers and marketeers.
Until the respective cases are settled, we do of course not delete evidence that we need to provide based on legal obligations, and to investigate, prevent, and stop crime, threats and harm. We also do not delete evidence of somebody trying to sabotage our business or infrastructure.
We fully respect your rights as stated in the GDPR. If you have any suggestions, questions, or requests, please feel free to contact our data controller (see below).
The following text elaborates on this, in greater detail.
What data do we collect?
Visits to our website
Using our website is possible without specifying personal identification information.
When you visit our website, we automatically collect certain information while you use or navigate the site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as
- Your IP address, anonymized by removing the last byte (e.g.,
198.51.100.0instead of198.51.100.54). - Browser and device characteristics.
- Operating system.
- Language preferences.
- Referring URLs.
- Device name.
- Pseudo-anonymized location (generated from the anonymized IP-address).
- Country, region, city (low resolution based on IP-address).
- Files that were clicked and downloaded.
- Link clicks to an outside domain.
- Information about how and when you use our site and other technical information.
This information is primarily needed to maintain the security and operation of our sites, and to analyze traffic and help us to improve your user experience.
Server log files
We collect the data your browser sends our server in what is known as server log files. Server log files are stored separately from all other data mentioned elsewhere in this text.
The following data is stored:
- Browser types and versions used.
- The operating system used by the accessing system.
- The website from which an accessing system accesses our website (referrer).
- The sub-pages accessed via an accessing system on our website.
- The date and time the website is accessed.
- An internet protocol address (IP address).
No conclusions are drawn about you when using this general data and information. Instead, this information is needed to
- Properly deliver our website content.
- Ensure the continued functioning of our information technology systems and our website’s technology.
- Provide the information necessary for law enforcement authorities, in accordance with the law.
- Serve as evidence for legal action we are taking, e.g. in cases of cyber attacks, fraud, etc.
This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.
Your voluntary interactions with us
When you voluntarily interact with us (e.g., participate in our surveys, give us feedback [via email; contact forms on our website; etc.]), we collect the following data:
- Your personal identification information (name, email address).
- Specific topics of interest you are expressly stating.
- Your answers to survey questions.
- The content of any emails and messages that you have sent us.
- When you open a newsletter edition for the first time, and which of the contained links you are following.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Voluntarily complete a customer survey or provide feedback.
- Use or view our website.
- Send us email, or use the contact form on our website.
- Open our newsletter editions and follow the links contained inside.
How will we use your data?
We collect your data so that we can:
- Provide you with the news you have subscribed to.
- Provide more content for which there is a higher demand, and reduce the amount of content for which there is a lesser demand.
- With your express consent only, to publish testimonials.
- To respond to legal requests and prevent harm. If we receive a legal request, we may need to inspect the data we hold to determine how to respond.
- Improve our offers and our workflow, according to your feedback and your responses to our surveys.
- Maintain the security and operation of our sites, and analyze traffic and help us to improve your user experience.
How do we store your data?
We securely store your data on our servers located in Germany, only. We are also hosting our website on servers that are physically located in Germany, only.
For how long do we store your data?
Server log files are kept for 14 days, unless further storage of them is legally required (until the respective cases are settled) for providing evidence to law enforcement activities, or required as evidence for legal action we are taking.
With respect to any of the collected data that is not affected by the former:
- Data that you had provided when subscribing to our newsletters, and data obtained from your interaction with our newsletter editions, will be erased at most two weeks after you have unsubscribed.
- Data provided by you during your voluntary interactions with us will be deleted upon your express request only.
We only share and disclose your information in the following situations:
- Compliance with laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vital interests and legal rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
- Third-party service providers. We may share your data with third parties like service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work, e.g. email delivery. You can find detailed information below, under Commissioned service providers, tools and plugins used.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access. You have the right to request us for copies of your personal data.
The right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure. You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.
Commissioned service providers, tools and plugins used
Matomo
This site uses the open-source Matomo plugin to to analyze web traffic and help us to improve your user experience. The plugin collects the data listed above, under Visits to our website. All data is collected directly by our webservers in Germany, without indirections.
MailPoet
This site uses the MailPoet plugin to send newsletters and maintain newsletter subscriptions. The plugin maintains all data locally on our servers. To send newsletters and receive replies, we use our own mail accounts hosted on servers in Germany.
mailbox.org
This site uses mailbox.org as its email provider for sending and receiving all of its emails (including newsletter publication via the MailPoet plugin) under our domain name tuxwise.net.
This website does not use cookies.
Fonts and icons hosted locally
We are hosting Google Fonts and Font Awesome icons locally on our own servers, to prevent third party servers from tracking your activities.
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read its privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on November 5th 2023.
How to contact us
If you have suggestions on how to improve our data protection policy, or any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact our Data Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection:
Rolf F. Katzenberger
Leupoldstraße 7
90763 Fürth
GERMANY
eMail: gdpr@tuxwise.net
What should I do if I think that my personal data protection rights haven’t been respected?
If you think that contacting our Data Controller did not resolve the issue, you can find detailed information on your options provided by the European Commission at https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens/redress/what-should-i-do-if-i-think-my-personal-data-protection-rights-havent-been-respected_en.
Image Credits:
Tawny Owl (modified) | Photo by Hans Veth on Unsplash
Licensing:
This content is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
For your attributions to us please use the word »tuxwise«, and the link https://tuxwise.net.